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Care & Cleaning

Care & Cleaning


All jewellery from Moissy Fine Jewellery will last a lifetime and beyond.  Your pieces can be used while preforming everyday activities, but they are precious fine jewellery so treat them with care!

To ensure the lifespan of your piece and to avoid bending, scratches and stains we suggest removing during activities like weightlifting or gardening, when showering or swimming, or before handling household solutions like hairspray or cleaners.



Gold is a durable metal, but it can still be scratched and damaged. Chlorine can be harmful, so take care to remove it before entering a hot tub.  Gold does not tarnish (oxidize) and therefore does not require a special chemical cleaner.  Simply wipe with a soft cloth to remove dirt and oils, or use an ultrasonic cleaner if it is safe for any set gems on the piece.



Diamonds and Moissanite are some of the hardest substances on earth, but treat your jewellery with care since a hard blow can still be damaging. Diamond and Moissanite jewellery can be damaged by everyday activities so remember to remove and store it in a safe place if you are doing strenuous activities.  Also, it is best to remove your diamond and Moissanite jewellery before handling household cleaners.



To clean behind Moissanite and diamonds, soak jewellery in warm water with a few drops of dish soap.  Gently brush with a soft bristled toothbrush and allow to air dry.  Feel free to bring your jewellery in for a free cleaning in store.


Care & Cleaning



Take your pieces to a trusted local jewellery store to have all settings checked at least twice per year.  They will ensure that your prongs are in sturdy shape and not in need of maintenance.  Have your prongs checked frequently to avoid stones becoming loose and falling out. Unfortunately, we do not cover lost stones.  Having your piece professionally cleaned means the jeweler will be able to spot loose stones.  If a gem falls out into the ultrasonic cleaning basket, it can be safely found and re-set.  Otherwise, most gems may fall out never to be found again.  Besides a trip to the cleaners always makes it feel brand new!


Rhodium Plating

Q. What is "white gold"?

Pure 24 kt gold is always yellow. There is no such thing as gold that is white.

Jewelry is rarely made from pure 24 kt gold because it's rather soft. Engagement rings, wedding bands and jewelry are usually made from an alloy of gold plus other metals. For example:

- 18 kt gold is 18/24ths gold and 6/24ths other metals
- 14 kt gold is 14/24ths gold and 10/24ths other metals,
- 10 kt gold is 10/24ths gold and 14/24ths other metals.

When the other metals in the alloy are copper or silver, the gold remains yellow; whereas if the alloying metals are palladium and/or nickel, they have a "bleaching effect" and the mixture becomes whitish, i.e., "white gold".
Nickel is widely used in white gold jewelry in the U.S and Canada.

Q. What is "Rhodium"?

Rhodium is a very precious metal and is generally not considered a feasible material to make jewelry from, because it is stressed & brittle, and very difficult to "work" properly for jewelry making. Rhodium is fabulous for plating jewelry because it is glitteringly, dazzlingly, and white. It's like chrome, but much whiter, and one of the most reflective of metals. Rhodium is only a plating and therefore it will wear off eventually and require re-plating.


Q. My ring has a yellow tinge, is it real gold?

A. Yes,  real gold will have a natural yellow tinge, un-plated white gold can never offer the flashy glint of rhodium plating because it's a metal which is about half yellow gold, and for most people it is not white enough for their taste in this age of "bling".

Yes, your gold will last decades and never tarnish or turn your finger green, but rhodium plating will be needed throughout the lifetime of your piece.


Q. How long will rhodium plating last?

First, it depends on whether the item is a ring (rings suffer a great deal of wear), or a pin, brooch, or earrings that receive far less contact. It depends on whether you wear the ring constantly and what it is exposed to. To a some extent it can also depend on the "body chemistry. Rhodium plating can last 12-18 months, but with engagement rings worn everyday, and used while handling solutions and chemicals you can expect to re-rhodium your ring as often as every 6 months, if the slight change in colour bothers you. 

Q. Do we offer Rhodium plating Services?

Yes! We offer rhodium services. Warranty does not cover rhodium plating services. Service cost range between $70-90 per ring. We recommend bringing your ring to your nearest Moissy store, or sending it in, to avoid any mishaps with other jewellers that may cause damage to your piece. Workmanship by jewellers outside of our approved bench-men voids your warranty.