Terms and Conditons
TERMS AND CONDITIONS
All of our online selections are made-to order to your personal specifications of Size, Metal, and Center Stone requirements. This piece is being made "Just For You"and will not be eligible for exchange or return. We start working on your order as soon as you submit it, therefore we are unable to change or cancel it. If your order was made in the last 24 hours, please contact us and we will do our best to assist, otherwise after 24 hours orders cannot be cancelled, We begin production right away to minimize production times. Rest assured each piece is handcrafted with the utmost care, one piece at a time. Our staff will thoroughly inspect your piece when it is completed, to ensure perfection. Our current production time is approximately 4-6 weeks when your order is place. It is always our pleasure to assist you, so feel free to contact us for updates. We looking forward to working with you. Thank you for choosing Moissy Fine Jewellery.
Things to remember
*Production may require an additional two week processing time should we face anymore unexpected delays due to COVID-19.
* Custom Orders are Final Sale
* Enjoy a 7-day price guarantee. If your purchased item is offered at a sale price, you can request your price be adjusted to reflect the sale price. *Item must be originally purchased at full retail price.*We reserve the right to designate that price adjustments are not available during certain promotional events. (including but not limited to Recognized holiday sales, Large Discount Sale, Inventory Closeout sales) *Only 1 price adjustment available per item.
* Loose Stone Sales have a 7 day return policy. Loose stones that have been mounted cannot be returned
* Shipping costs for repairs or warranty items are not covered by Moissy Fine Jewellery