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RUSH SERVICE
- Description
- Moissanite
- Lab Diamond
- PRODUCTION TIME
- Warranty
For expedited production of your order, we are pleased to offer the Rush My Order option. By selecting this service, your order will be prioritized and completed within a shorter timeframe of 4 weeks, as opposed to the standard 6-8 week turnaround time. Once your order is ready, it will be swiftly shipped to your designated address or made available for pick up at our showroom.
Please take note of the following terms and conditions associated with Rush Orders:
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While we make every effort to fulfill rush orders within the 4-week timeframe, there may be unforeseen circumstances that could affect our ability to meet the deadline. In such cases, we will promptly notify our clients and provide updates. If we are unable to meet the deadline, we will refund the rush fee in full, and the original purchase will still be processed.
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Once placed, Rush Orders cannot be canceled. They are considered final sale and are not eligible for cancellation.
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Custom orders, including rush orders, are also considered final sale and are not eligible for exchange or return.
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Full payment is required for Rush Orders.
Upon receiving your order, we will promptly evaluate your request for a rush order. If, for any reason, we are unable to accommodate your request at the time of order placement, we will contact you to communicate the situation. You will then have the option to cancel the order if necessary before processing. If you do not receive any communication from us, please consider your rush order request accepted, and the aforementioned terms and conditions regarding Rush Service will apply.
We are committed to delivering the best service possible and ensuring a seamless and timely process for your order.
Color Grade: DEF (Colorless)
Clarity Grade: VVS
Cut Quality: Excellent
Color Grade: E or Better
Clarity Grade: VS1 or Better
Carat Weight: Guaranteed to meet or exceed the selected carat size
Cut : Excellent or Better
The creation of your personalized jewelry demands meticulous artistry. Kindly allocate 6-8 weeks for its completion, as each item is carefully handcrafted to your precise specifications regarding size, metal preference, and stone selection.
If you require expedited service, our RUSH option is accessible for most selections. Shop our RUSH fee product and add it to your order. In the event of any we are unable to process your order with rush service request, our team will reach out within 24-48 hours. We recommend reviewing all terms regarding the rush service prior to proceeding. Please note that shipping time is not included in this timeline.
Warranty Options for Your Jewelry
At Moissy Fine Jewellery, we take pride in offering high-quality jewelry backed by exceptional care and service. Consistent maintenance of your jewelry is vital to preserving its lasting beauty. By opting for an extended warranty, you gain peace of mind and coverage for unforeseen repairs. Explore our options below to find the one that best suits your needs.
Complimentary 1-Year Warranty
- Tightening of loose accent stones
- Tightening of loose center stones
- Sizing: One complimentary sizing (available within 90 days of purchase pick-up or delivery). *An additional fee may apply for sizes 9 and above.
- Replacement of accent stones up to 2.5mm including small melee fancy cuts
- Jewelry ultrasonic cleaning – showroom service
2-Year Warranty
- Tightening of loose accent stones
- Tightening of loose center stones
- Repairs on broken chains, links, clasps, posts, and backings for necklaces, bracelets, and earrings
- Sizing: One complimentary sizing (available within 90 days of purchase pick-up or delivery). *An additional fee may apply for sizes 9 and above.
- Additional Sizing: 14K-18K Gold Rings: $70, Platinum rings: $90 (Industry standard $120–$150).
- Replacement of accent stones up to 2.5mm including small melee fancy cuts
- Jewelry ultrasonic cleaning, polishing, and rhodium plating – off-site, once per year
Limited Lifetime Warranty (Highly Recommended)
- Tightening of loose accent stones
- Tightening of loose center stones
- Sizing: One complimentary sizing (available within 90 days of purchase pick-up or delivery). *An additional fee may apply for sizes 9 and above.
- Additional Sizing: 14K-18K Gold Rings: $70, Platinum rings: $90 (Industry standard $120–$150).
- Replacement of accent stones up to 2.5mm including small melee fancy cuts
- Jewelry ultrasonic cleaning, polishing, and rhodium plating – off-site, once per year
Lab Diamond Warranty
Our lab-grown diamond jewelry is covered under a dedicated warranty designed to ensure your peace of mind.
1-Year Warranty Includes:
- Tightening of loose accent stones
- Tightening of loose center stones
- Sizing: One complimentary sizing (available within 90 days of purchase pick-up or delivery). *An additional fee may apply for sizes 9 and above.
- Additional Sizing: 14K-18K Gold Rings: $70, Platinum rings: $90 (Industry standard $120–$150).
- Replacement of accent stones up to 2.5mm including small melee fancy cuts
- Jewelry ultrasonic cleaning – showroom service
Exclusions:
- Loss, theft, chipping, cracking, or damage to the center stone
Complete the look:
RUSH SERVICE
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